Digital Playbook Terms, Licence and Refund Policy
These terms apply when you buy a Mimi G Consulting Digital Playbook, including The Recruiter’s AI Playbook and The Human Led AI Marketing Operating System. They sit alongside the general Terms of Service at mimig.co. Where there is a difference, these Digital Playbook terms apply to your purchase.
1. The Digital Playbooks
Each Digital Playbook is a paid digital product supplied by secure download after payment. The product page tells you exactly which files are included and what they are designed to help you do.
The Playbooks are practical educational resources. They are not bespoke consulting, legal, employment, data protection, tax, financial, technical security or professional advice. They do not guarantee a particular commercial result, ranking, compliance outcome, hiring decision, campaign result or revenue outcome. You remain responsible for the decisions you make and for reviewing any output before using it in real work.
2. Price and payment
The price shown at checkout is the price you will pay, including any applicable taxes. A Founding price is an introductory price for the current edition. It is not a claim that a price will change by a particular date unless we give a clear, genuine condition at the point of sale.
3. Secure delivery and downloads
Once payment has completed, your secure download links will appear on the order confirmation page and in your completed order email. Please save the files somewhere you can find them again. We provide up to five download attempts for each purchase unless the product page says otherwise.
If a file is missing, will not open or is not the one described, email mimi@mimigconsulting.co.uk with your order number and the file name. We will make reasonable efforts to restore access, provide the correct file or correct a genuine issue.
4. Your licence
When you buy a Digital Playbook, Mimi G Consulting gives you a limited, non exclusive, non transferable and revocable licence to use the purchased files for your own personal or internal business use.
- You may save a copy for your own use, print reasonable extracts for your own working process and adapt editable tools for your own internal operations.
- You may not share, send, upload, publish, resell, sublicense or distribute the files, prompts, workbook or any substantial part of them.
- You may not make the materials available through a shared drive, membership, training programme, course, template library or AI tool for others to access.
- You may not remove copyright, trade mark or attribution notices, present the materials as your own product or use them to create a competing product for sale or distribution.
All intellectual property rights in the Digital Playbooks remain with Mimi G Consulting or the relevant rights holder.
5. Immediate download and cancellation rights
If you are a consumer, you may normally have a 14 day cancellation period for a distance purchase. Because the Digital Playbooks are supplied immediately after payment and are not supplied on a physical medium, we ask for your express consent before beginning download supply within that period.
At checkout, you will be asked to actively confirm that you consent to Mimi G Consulting making your Digital Playbook available immediately after payment and that, once the download begins, you understand you lose your 14 day right to cancel this digital content contract. We only begin immediate supply when this separate checkbox has been actively selected and we retain a record with your order.
6. Refunds and faults
Nothing in these terms limits statutory rights that cannot legally be excluded. Where you have correctly given the immediate download consent and acknowledgement described above, we do not provide a change of mind refund after digital supply has begun.
This does not affect your rights if the files are faulty, do not match their description, cannot be accessed because of an issue on our side or we are otherwise required by law to provide a remedy. If you think there is a genuine issue, email mimi@mimigconsulting.co.uk within 30 days of purchase with your order number, file name and a short description. We will first seek to put the issue right through access support, replacement access or a corrected file. If that does not provide an appropriate remedy, we will consider the available statutory remedy.
7. AI tools and professional judgement
The Playbooks may include prompts and examples for general purpose AI tools. Do not put confidential, special category, personal or client information into a tool unless you are entitled to do so and have chosen an appropriate environment. Check all outputs for accuracy, bias, privacy, legal and contractual implications before using them.
For recruitment work, retain meaningful human review and comply with your employment, equality, data protection and professional obligations. For marketing work, you remain responsible for claims, substantiation, permissions, platform rules and applicable law.
8. Contact and governing law
Questions about an order, access, licensing or a potential fault should be sent to mimi@mimigconsulting.co.uk. Please include your order number so we can help promptly.
These terms are governed by the laws of England and Wales. This does not remove any mandatory consumer protections that apply in your country of residence.